Privacy Policy

Privacy Policy

Last Updated: March 19, 2025

IMPACT Service Group ("Company," "we," "us," or "our") respects your privacy and is committed to protecting any personal information collected through our website (the “Site”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect the following types of personal information when you use our Site or services:

  • Personal Information: Name, email address, phone number, company name, and any details you provide through contact forms or service inquiries.

  • Technical Data: IP address, browser type, operating system, and website usage data collected via cookies and analytics tools.

  • Communication Data: Information from emails, inquiries, or other communications with us.

2. How We Use Your Information

We use the information collected for purposes such as:

  • Providing and managing our HVAC services.

  • Responding to your inquiries and service requests.

  • Improving our Site, services, and customer experience.

  • Sending updates, newsletters, or promotional content (with your consent).

  • Ensuring security and preventing fraudulent activity.

3. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience. These may include:

  • Essential Cookies: Required for website functionality.

  • Analytics Cookies: Help us understand user behavior and improve our Site.

  • Marketing Cookies: Used for targeted advertising and remarketing.

You can adjust your cookie settings in your browser or opt out of certain tracking by disabling cookies.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party vendors assisting in website hosting, payment processing, analytics, or customer support.

  • Legal Compliance: If required by law, regulation, or in response to legal requests.

  • Business Transfers: In case of a merger, acquisition, or sale of company assets.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent for marketing communications.

  • Request data portability or object to data processing.

To exercise these rights, please contact us at info@impactservicegroup.com.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our Site after updates constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📍 IMPACT Service Group
📞 Phone: 404-458-1518
📧 Email: Info@impactservicegroupga.com